Privacy Policy

Effective Date: [10/07/2024]

1. Introduction

Welcome to eiConnect! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile application. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Data Collection

We collect the following types of data:

Contact Info:

• Name: Used for analytics, app functionality, developer’s advertising or marketing, and product personalization. This information is linked to your identity.
• Email Address: Used for app functionality, analytics, product personalization, and developer’s advertising or marketing. This information is linked to your identity.
• Phone Number: Used for developer’s advertising or marketing, analytics, app functionality, and product personalization. This information is linked to your identity.
• Physical Address: Used for product personalization, developer’s advertising or marketing, app functionality, and analytics. This information is linked to your identity.
• Other User Contact Info: Used for developer’s advertising or marketing, analytics, product personalization, and app functionality. This information is linked to your identity.

Financial Info:

• Payment Info: Used for app functionality, analytics, and product personalization. This information is linked to your identity.

User Content:

• Photos or Videos: Used for app functionality, product personalization, analytics, other purposes, and third-party advertising.
• Audio Data: Used for third-party advertising, analytics, other purposes, app functionality, and product personalization.
• Customer Support: Used for product personalization, developer’s advertising or marketing, analytics, other purposes, app functionality, and third-party advertising. This information is linked to your identity.
• Other User Content: Used for other purposes, product personalization, analytics, app functionality, third-party advertising, and developer’s advertising or marketing.

Search History:

• Search History: Used for developer’s advertising or marketing, analytics, product personalization, and app functionality. This information is linked to your identity.

Usage Data:

• Product Interaction: Used for app functionality, product personalization, developer’s advertising or marketing, and analytics.
• Advertising Data: Used for product personalization, third-party advertising, developer’s advertising or marketing, app functionality, and analytics. This information is linked to your identity.
• Other Usage Data: Used for product personalization, developer’s advertising or marketing, app functionality, and analytics.

Diagnostics:

• Crash Data: Used for analytics, app functionality, and product personalization.
• Performance Data: Used for app functionality, product personalization, and analytics. This information is linked to your identity.
• Other Diagnostic Data: Used for app functionality, analytics, and product personalization.

3. Use of Your Information

We use the collected data for the following purposes:

App Functionality:

• To provide, operate, and maintain our services.
• To manage user accounts and provide customer support.
• To enable user communications within the app.
• To process transactions and send notifications regarding your activities.

Analytics:

• To understand and analyze how you use our services.
• To track and measure usage trends and preferences.
• To improve the performance and functionality of our app.
• To develop new products, services, features, and functionality.

Product Personalization:

• To customize your experience on our app.
• To provide content and recommendations based on your preferences and usage patterns.
• To tailor marketing and promotional messages to your interests.

Developer’s Advertising or Marketing:

• To send you promotional messages and advertisements.
• To inform you about new features, updates, and services.
• To conduct surveys and gather feedback for improving our services.

Third-Party Advertising:

• To serve targeted advertisements through third-party partners.
• To measure the effectiveness of our advertising campaigns.
• To analyze advertising data for insights and improvements.

Other Purposes:

• To comply with legal obligations and respond to legal requests.
• To enforce our terms and policies.
• To protect the rights, privacy, safety, or property of our users and the public.

4. Disclosure of Your Information

We may share your information in the following situations:

With Service Providers:

• We may share your information with third-party service providers to perform functions and provide services such as hosting, data analysis, payment processing, customer service, and marketing assistance.

For Legal Purposes:

• We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Business Transfers:

• We may transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent:

• We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• Erasure: You have the right to request deletion of your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Data Portability: You have the right to request transfer of your personal data to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at admin@ei-connect.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.